Win or Learn! 2026 | Barry Callebaut

2026 North America Customer Business Development Meeting

April 21-23
Chicago, IL

Fairmont Chicago, Millennium Park
200 North Columbus Drive
Chicago, IL 60601

Schedule

9:00AM	Registration Open Fairmont, Millenial
12:00PM	Lunch Fairmont, International
1:05PM	Meeting Kick-off Fairmont, Millenial
1:15PM	CX Vision Fairmont, Millenial
1:55PM	The NA F&B Market & Consumer Fairmont, Millenial
2:40PM	Break Fairmont, Millenial
3:00PM	Customer Panel! Fairmont, Millenial
4:00PM	NA Vision, Strategy & Priorities Fairmont, Millenial
4:40PM	Retirements Recognition Fairmont, Millenial
5:00PM	Close Fairmont, Millenial
5:15PM	Day 1 End
5:45PM	Transports Fairmont, Lower Lobby
6:15PM	Social & Fun w/ Chicago Team Puttery
8:00PM	Transportation to Fairmont avaliable Puttery, streetside
9:30PM	Last transport to Fairmont Puttery, streetside

6:30AM	IGNITE run on the lake with Amy Heitkamp & Kyle Myers Meet in the lobby for an energizing jog/run thru Millennium Park and along Lake Michigan!
7:30AM	Breakfast Mezzanine
8:30AM – 3:30PM	Breakout Sessions: Compounds, Fillings, Specialties, Reliability, Horizon, Technology Third Floor Meeting Rooms
8:30AM	Group 1: Indiana Group 2: Kimball Group 3: Logan Group 4: Madison Group 5: Marshfield Group 6: Wilson
9:30AM	Group 1: Kimball Group 2: Logan Group 3: Madison Group 4: Marshfield Group 5: Wilson Group 6: Indiana
10:30AM	Group 1: Logan Group 2: Madison Group 3: Marshfield Group 4: Wilson Group 5: Indiana Group 6: Kimball
11:30AM	Group 1: Madison Group 2: Marshfield Group 3: Wilson Group 4: Indiana Group 5: Kimball Group 6: Logan
12:15PM	Lunch Mezzanine
1:15PM	Group 1: Marshfield Group 2: Wilson Group 3: Indiana Group 4: Kimball Group 5: Logan Group 6: Madison Third Floor Meeting Rooms
2:15PM	Group 1: Wilson Group 2: Indiana Group 3: Kimball Group 4: Logan Group 5: Madison Group 6: Marshfield
3:00PM	Break: Häagen-Dazs Ice Cream Bars Honoré Ballroom
3:45PM	Speaker – Alpana Singh Youngest Ever Female Master Sommelier Owner/Chef Alpana Honoré Ballroom
4:45PM	Close, Event Brief Honoré Ballroom
6:00PM	Depart for Lucky Strike (Bowling & Team Building) Meet at Wabash Entrance, Arcade level Don't forget your name badge and a jacket! Return transportation will begin at 8:30 pm until the end of the event. Meeting Address (If traveling Separately)

Thursday Breakouts

7:15AM	Breakfast Mezzanine
8:20AM	Sustainability, Nicolas Mounard & Etshoko Yindja Honoré Ballroom
8:50AM	BCNA Network Advantage, Jenny Chen & Clemens Woehrle Honoré Ballroom
9:40AM	CEO Remarks, Peter Feld Honoré Ballroom
10:00AM	Break Honoré Ballroom
10:30AM	Framing the Opportunity, Cedric Bono Honoré Ballroom
10:50AM	IGNITE!, Jerry Hagedorn Honoré Ballroom
11:20AM	Leadership Team Q&A Honoré Ballroom
11:50AM	Close, Natasha Chen Honoré Ballroom
12:00PM	Lunch Mezzanine

Speakers

Stephanie Izard

American chef and television personality

Lydia Smith

VP Supply Chain, Crumbl

Sam Ostegaard

Dir. Commodity Strategy, Chefs Warehouse

Inri Mouchette

CMO, World's Finest Chocolate

Resources