Ignite! 2025

2025 North America Customer Business Development Meeting

May 6-8
Chicago, IL

Palmer House Hilton
17 E Monroe St, Chicago, IL 60603
 View event floor plans

Schedule

9:00AM - 1:00PM Arrivals & Registration Honoré Ballroom
12:00PM Lunch Mezzanine
1:00PM Meeting Kick-off, TJ Mulvihill Honoré Ballroom
1:20PM NA Vision & Strategy, Natasha Chen Honoré Ballroom
2:00PM Customer Interview
Alex Zigliara, CEO, Feastables Honoré Ballroom
2:30PM Break: Palmer House Chocolate Brownie
2:50PM Masters of Taste, Martin Diez Honoré Ballroom
3:35PM Reasons-to-BELIEVE!
Success Stories in F’25! Honoré Ballroom
4:15PM Day 1 close, TJ Mulvihill Honoré Ballroom
4:40PM End Day 1
5:15PM Depart for Cubs Game
  • Meet at Wabash Entrance, Arcade level
  • Don't forget your name badge and a jacket!
  • Return transportation will be immediately following the game in the same drop-off spot on Irving Park.
  • Event Address (If traveling separately)
Share your feedback on Day 1

6:30AM IGNITE run on the lake with Amy Heitkamp & Kyle Myers
  • Meet in the lobby for an energizing jog/run thru Millennium Park and along Lake Michigan!
7:30AM Breakfast Mezzanine
8:30AM – 3:30PM Breakout Sessions: Compounds, Fillings, Specialties, Reliability, Horizon, Technology Third Floor Meeting Rooms
8:30AM
  • Group 1: Indiana
  • Group 2: Kimball
  • Group 3: Logan
  • Group 4: Madison
  • Group 5: Marshfield
  • Group 6: Wilson
9:30AM
  • Group 1: Kimball
  • Group 2: Logan
  • Group 3: Madison
  • Group 4: Marshfield
  • Group 5: Wilson
  • Group 6: Indiana
10:30AM
  • Group 1: Logan
  • Group 2: Madison
  • Group 3: Marshfield
  • Group 4: Wilson
  • Group 5: Indiana
  • Group 6: Kimball
11:30AM
  • Group 1: Madison
  • Group 2: Marshfield
  • Group 3: Wilson
  • Group 4: Indiana
  • Group 5: Kimball
  • Group 6: Logan
12:15PM Lunch Mezzanine
1:15PM
  • Group 1: Marshfield
  • Group 2: Wilson
  • Group 3: Indiana
  • Group 4: Kimball
  • Group 5: Logan
  • Group 6: Madison
Third Floor Meeting Rooms
2:15PM
  • Group 1: Wilson
  • Group 2: Indiana
  • Group 3: Kimball
  • Group 4: Logan
  • Group 5: Madison
  • Group 6: Marshfield
3:00PM Break: Häagen-Dazs Ice Cream Bars Honoré Ballroom
3:45PM Speaker – Alpana Singh
  • Youngest Ever Female Master Sommelier
  • Owner/Chef Alpana
Honoré Ballroom
4:45PM Close, Event Brief Honoré Ballroom
6:00PM Depart for Lucky Strike (Bowling & Team Building)
Share your feedback on Day 2

Thursday Breakouts
7:15AM Breakfast Mezzanine
8:20AM Sustainability, Nicolas Mounard & Etshoko Yindja Honoré Ballroom
8:50AM BCNA Network Advantage, Jenny Chen & Clemens Woehrle Honoré Ballroom
9:40AM CEO Remarks, Peter Feld Honoré Ballroom
10:00AM Break Honoré Ballroom
10:30AM Framing the Opportunity, Cedric Bono Honoré Ballroom
10:50AM IGNITE!, Jerry Hagedorn Honoré Ballroom
11:20AM Leadership Team Q&A Honoré Ballroom
11:50AM Close, Natasha Chen Honoré Ballroom
12:00PM Lunch Mezzanine
Share your feedback on Day 3

Speakers

Alpana Singh

Alpana Singh

Restaurateur,
Retired Master Sommelier
& Curator of All Things Delicious.

Learn more
Alexandre (Alex) Zigliara

Alex Zigliara

Feastables CEO

Learn more

Photos

Resources

Next Level Employee Feedback Survey